Terms & Conditions

‘Online Lectures' are one-hour lectures offered by Academy Travel, using the Zoom meeting platform.

All bookings must be made via our website. Bookings are made on a ‘per screen’ basis, with a maximum of two people per screen.

Full payment by credit card must be made online at the time of booking.

Our online lectures take a maximum of 1,000 participants, held as a 'webinar'. All events require a minimum number of participants to be viable. If there is not adequate interest in an event we may be forced to cancel or reschedule it.

We will notify you by email when you have successfully enrolled in an online lecture. The email will also include the Zoom link to join the lecture which you will click on to join, or copy and paste the link into your browser. A reminder email will also be sent shortly before the lecture. We assume you will check your email for these notifications.

Please choose carefully. All bookings are non-refundable. Under exceptional circumstances we may provide a transfer to another online lecture or a credit for a future online lecture.

If we cancel an online lecture, or if technical issues prevent the session from being broadcast, you will be offered an alternative day and time for the same event or a full refund of your payment.

We will notify you by email of any cancellation or change of program as soon as possible. In the case of a presenter’s sudden illness or serious technical issues we may not be able to notify you in advance.

If an internet outage, slow speed or other issues with your internet connection prevent you from participating in an entire session, or a substantial part of it, then you will be given access to a recording of the session. If no recording is available then you will be given credit for a future session of equal value.

Academy Travel’s online lectures are delivered by qualified and experienced presenters and experienced local guides known to Academy Travel. All presenters are trained in the use of the Zoom platform and all events are monitored by peers for quality and consistency.

Nevertheless, there are factors outside our control, such as the speed of internet services in your area. Moreover, while Zoom is a reliable platform, technical issues can occur and the overall standard of transmission is not as high as television or digital streaming. By enrolling in an online lecture you acknowledge these technological and logistical limitations.

If you are dissatisfied with either the academic or technical quality of Academy Travel’s online lectures, we encourage you to let us know as quickly as possible so that we can respond appropriately. Please note that disagreement with the presenter or local guide’s academic point-of-view or interpretation, while regrettable, are not grounds for a refund or credit.